1. INTRODUCTION

2. DATA COLLECTED

We collect the following data:

Identification data: First name, last name, company, job title

Contact data: Email address, phone number

Professional data: Business sector, type of mandate sought, purchasing/export volume

Technical data: IP address, browser type, pages visited

Communication data: Form submissions and email correspondence

3. PURPOSE OF PROCESSING

Your data is used to:

• Process your contact requests and schedule assessment meetings

• Provide information about our services

• Improve our website and services

• Comply with our legal obligations

4. LEGAL BASIS

The processing of your data is based on:

• Your consent (contact forms)

• Performance of a mandate agreement

• Our legitimate interests (service improvement)

• Our legal obligations

5. DATA RECIPIENTS

Your data may be accessed by:

• Our internal team at TGS Vietnam

• Our technical service providers (hosting, CRM, email)

• Competent authorities if required by law

We never sell your data to third parties.

6. DATA RETENTION

Prospect data: 3 years after the last contact

Client data: Duration of the mandate + 5 years (accounting obligations)

Browsing data: 13 months

7. YOUR RIGHTS (GDPR)

You have the following rights:

• Access: View your data

• Rectification: Correct your data

• Erasure: Delete your data

• Restriction: Limit processing

• Objection: Object to processing

• Portability: Receive your data in a structured format

To exercise your rights: contact@tgsmandate.com

8. SECURITY

We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

9. INTERNATIONAL TRANSFERS

Your data may be transferred to service providers located outside the EU.
We ensure an adequate level of protection through the European Commission’s Standard Contractual Clauses.

10. CHANGES

We may update this policy.
The current version will always be available on this page with the latest update date.

11. CONTACT

For any questions: contact@tgsmandate.com

Registered office:
TGS Vietnam, 101 Quoc Huong Street, Thao Dien Ward, Thu Duc City, Ho Chi Minh City, Vietnam.