1. INTRODUCTION
2. DATA COLLECTED
We collect the following data:
Identification data: First name, last name, company, job title
Contact data: Email address, phone number
Professional data: Business sector, type of mandate sought, purchasing/export volume
Technical data: IP address, browser type, pages visited
Communication data: Form submissions and email correspondence
3. PURPOSE OF PROCESSING
Your data is used to:
Process your contact requests and schedule assessment meetings
Provide information about our services
Improve our website and services
Comply with our legal obligations
4. LEGAL BASIS
The processing of your data is based on:
Your consent (contact forms)
Performance of a mandate agreement
Our legitimate interests (service improvement)
Our legal obligations
5. DATA RECIPIENTS
Your data may be accessed by:
Our internal team at TGS Vietnam
Our technical service providers (hosting, CRM, email)
Competent authorities if required by law
We never sell your data to third parties.
6. DATA RETENTION
Prospect data: 3 years after the last contact
Client data: Duration of the mandate + 5 years (accounting obligations)
Browsing data: 13 months
7. YOUR RIGHTS (GDPR)
You have the following rights:
Access: View your data
Rectification: Correct your data
Erasure: Delete your data
Restriction: Limit processing
Objection: Object to processing
Portability: Receive your data in a structured format
To exercise your rights: contact@tgsmandate.com
8. SECURITY
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
9. INTERNATIONAL TRANSFERS
Your data may be transferred to service providers located outside the EU.
We ensure an adequate level of protection through the European Commission’s Standard Contractual Clauses.
10. CHANGES
We may update this policy.
The current version will always be available on this page with the latest update date.
11. CONTACT
For any questions: contact@tgsmandate.com
Registered office:
TGS Vietnam, 101 Quoc Huong Street, Thao Dien Ward, Thu Duc City, Ho Chi Minh City, Vietnam.
